Assistant General Manager

TITLE: Assistant Manager
DEPARTMENT: Operations 
REPORT TO: General Manager 
FLSA STATUS: Non-Exempt

Summary of Position

Directs and coordinates activities of the store operations with fuel sales and merchandise in the store by facilitating an environment that promotes the highest level of guest service. 

Essential Responsibilities:

·       Oversee the responsibilities of all shift leaders and employees.

·       Govern employee’s hours to the set schedule and store operation budget.

·       Work closely with store vendors and promote monthly sales and specials based on company objectives.

·       Train, motivate, mentor and develop store level personnel within the store to meet company goals.

·       Build an atmosphere which demonstrates pride in teamwork and in serving the customer.

·       Ensure that Coffee Cup Fuel Travel Plaza company standards, procedures and policies are adhered to.

·       Responsible for the safeguarding of the store, cash and inventory control.

·       Responsible for store appearance.

·       Complete all required paperwork accurately, neatly and timely as per company standards.

·       Minimize controllable store expenses by following company guidelines involving the handling spoilage, breakage and items that are for store use.

·       Complete all other store tasks and activities assigned by your General Manager in a prompt, cooperative, enthusiastic and accurate manner.

Desired Skills & Experience

·       Strong work ethic.

·       Strong communication skills.

·       Excellent customer service skills and people-oriented focus.

·       Ability to deal with change.

·       Entrepreneurial mindset.

·       Willingness to work a flexible schedule.

Physical Requirements:

Must be able to properly lift, pull, and/or push up to 50 pounds in the stocking and merchandising of the store inventory. Perform basic mathematical calculations. Must be able to stand up for an entire eight (8) hour shift. Standing, stooping and bending as necessary to stock and inventory merchandise.