Information Technology Generalist

Job Summary:

Perform and Coordinate installation of operating system, hardware, and other software on servers. Maintain IT infrastructure.

Primary Duties:

• Manage IT Help Desk
• Install new software releases, system upgrades, evaluate and install patches and resolve software related problems.
• Support and maintain end user requirements, including troubleshooting, account maintenance and training.
• Maintain, monitor, and analyze system components, monitor network, computer, and disk utilization.
• Maximize system availability and performance through fault-tolerant configuration, efficient network architecture, and proactive server monitoring.
• Perform appropriate procedures, documentation, inventory assessment, and other procedures related to IT.
• Conduct software and hardware evaluations and provide technical analysis to meet the company’s IT goals.
• Work with a team to automate management tasks, streamline processes and perform standard administration functions as needed.
• Perform additional duties as assigned by management.
• Work after normal production hours when necessary.
• Maintain professionalism, good attitude, and appropriate behavior.
• Communicate with Co-workers and upper management
• Install Cabling and Fiber as needed with proper terminations.

Qualifications
Education:

• BA/BS in Computer Science or related field or equivalent experience.

Required Knowledge/Skills/Abilities:

• 4+ years experience with Microsoft Windows Administration, 3+ years in Windows 2003/2008/2012/2016 environment supporting 40+ users, experience with group policies: software, security, login and logout functions, support of remote users via VPN technologies.
• 2+ years of experience operating Windows Server Infrastructure.
• Knowledge of virtual environments
• Must have practical exposure to storage and data management products, Intel based servers and storage and NAS technologies.
• Outstanding customer service skills, as well as excellent verbal and written communication skills.
• Demonstrated ability to be a team player and a willingness to lend a hand with any project.

Physical Demands:

• Ability to lift 50 pounds, Sit, Stand, Walk, Bend, Twist, Reach, Lift and Grasp
• May be sitting, standing, or walking for prolonged periods of time.

Work Environment:

• Office Setting/Food Production Setting/Warehouse Setting

Applicant may be subject to pre-employment and random drug testing.