Diesel Service Technician- Jamestown

Job Summary
As a Service Technician you’ll be responsible for conducting basic diagnostics, service repairs, and maintenance tasks on both customer and dealer-owned agricultural and turf equipment. You may also be called upon to provide in-field service to support our customers, with occasional guidance from the Service Manager, Service Location Manager, Shop Foreman, or senior technicians.

Job Responsibilities

• Conduct basic diagnostics and repairs on agricultural and turf equipment, including established Ag Management Solutions (AMS) products.
• Participate in Service EDUCATE Training programs to enhance skills and knowledge.
• Initiate self-training opportunities with tools and provided resources by the dealership.
• Stay updated on existing products and pursue additional technical and product knowledge through dealership training programs, manufacturer training, and on-the-job learning.
• Diagnose and support machine systems, including precision Ag technology.
• Maintain the condition of vehicles, inventory, tools, and equipment.
• Ensure a clean and organized work area and perform tasks in a neat and orderly fashion.
• Adhere to all safety rules and regulations during work assignments.
• Complete all required paperwork and forms using Expert Services accurately and on time.
• Track time accurately on a timecard and account for all materials used in assigned duties.
• Deliver excellent customer service and uphold a positive dealer image.

Performance Requirements 

• Meet or exceed effective labor rate goal ~ targeting $160.
• Maintain a minimum 85% labor performance.
• Dedicate a minimum of 1 hour per week to work alongside a mentor.
• Actively complete and stay up to date on all assigned training.